Angry Letter Rough Draft

1634 Wailele st.
Honolulu, Hi. 96819
November 15, 2012

Kailua Square
315 Uluniu Street
Kailua, Hawaii 96734

Dear Kailua Square and to whom it may concern,

My family and I have been coming down to Kailua to enjoy all of the amenities your building provides. One of those amenities being Cinnamon's restaurant, it's friendly workers, generous and reasonably priced portions keep us coming back for more.

However, an incident that we had encountered made my family's visit "unpleasant." Since your restaurant is both in and out, my family was able to be seated outside on a day where the weather was what you say just right. Using umbrellas is an ideal way of protecting customers from the sun and or even rain, but that gives the chance for birds to lounge around while people are eating. While having small talk with my family members and enjoying our meals, I could see that the birds were on the ground and above our heads. Not thinking that the birds would do anything, I look up towards the inside of the umbrella and see the tail or end part of the bird above my head. Before I knew it the bird had let go of all of its feces on top of my head. Disgusted and inconvenienced of what had happened, I began to feel agitated of all the birds in the surrounding area.

Since there is an open space in the middle of the building to allow light to shine through, there are areas where birds could disrupt customers. There are stores and offices that people come for aside from cinnamon's, where birds have easy access to land and get in and out to. Saying this, there should be a solution such as putting netting over the building which will still allow light through so that others won't have to go through the same experience as I did.

Aside from all of this, your workers were courteous and were always there when we needed them. Our waitress had apologized for the inconvenience and had said that I was not the only one that had experienced that. This occurrence has not stopped me or the locals and tourists who usually crowd up the place to come back for "the island's best pancakes," and all the shops in Kailua Square. 

I understand that you have no control over mother nature, but for those who are seated outside to have an enjoyable meal, you should have a solution to keep the birds from sticking around in the area.

Sincerely,


Skylar Manuel